Promotions Policy
At Sterl, we are committed to offering promotions that provide real value to our customers while maintaining transparency and fairness. This policy explains our approach to promotions and the guidelines that apply to their use.
- All promotions offered by Sterl will be presented clearly and accurately. Terms and conditions, including any limitations or restrictions, will always be made available.
- Sterl reserves the right to modify or withdraw promotions at any time. Any changes will be reflected on the website. Promotions are valid while supplies last.
- Promotions are intended for customer benefit and should be used fairly. Abuse or misuse of promotions may result in order cancellation or suspension of customer accounts.
- Sterl may, at its discretion, monitor promotion usage and take appropriate action if violations are found.
- Certain promotions may have specific eligibility requirements, such as a minimum purchase amount, a particular product category, or specific customer groups. Customers must meet these criteria to qualify.
- Unless otherwise stated, promotions cannot be stacked or combined with other promotions, discounts, or offers.
- Promotion/discount codes apply to the product price only. Shipping fees and taxes are excluded. Offers are non-transferable and may not be resold.
- All promotions will have a clearly defined expiration date. Promotions must be used within the valid time frame, as expired promotions will not be honored. Discounts cannot be applied retroactively and are only valid for new orders.
- If a purchase made with a promotion is returned or refunded, the refunded amount will reflect the price actually paid after the discount was applied.
- Sterl will share promotions through various channels, including the website, email, and social media. Customers are encouraged to subscribe to updates to stay informed about current promotions.